The Joinery’s handcrafted wood furniture is designed for decades of use and enjoyment. To keep the protective finish looking and performing at its best, it does require some maintenance. While this is straightforward and not time-consuming, we recognize that our customers lead busy lives and may benefit from assistance to keep their furniture in great shape.
That’s where we come in. After a hiatus during COVID, The Joinery is restarting our annual Furniture Service Plan for your Joinery pieces within the Portland, OR city limits,* performed in your home by the same expert team that originally finished your furniture. As part of the annual service, our team will perform the following:

• Inspection and surface cleaning
• Hand-sanding where necessary using 600-grit sandpaper
• Spot repairing any dry spots or other inconsistencies in finish
• Repairing surface pen marks, coffee, wine, and watermarks with wet sanding process
• Conditioning the surface with hand-applied Feed-N-Wax
• Inspection of any moveable parts and possible tune up (e.g. drawers, hinges, table extension hardware)
• Leveling cases that do not require removal of contents

Annual Fees for Service:

• 1-2 pieces – $250
• 3-4 pieces – $300
• 5 -8 pieces – $350
• 9 or more - Call for quote

While repairs beyond minor surface scratches or dents are not covered, we offer a 15% discount on services beyond the scope listed above as part of the annual Furniture Service Plan. To sign up for the plan visit one of our showrooms or call us at 503.788.8547.
Subscribers will be invoiced annually on the month of original enrollment, and the renewal can be canceled at any time. 

*For our customers outside the Portland city l imites, if you would like additional recommendations on how to maintain your furniture click here. If you are just outside the Portland city limits and would like to get a quote on service please conctact us here. 

We are so thankful to be celebrating our 40th anniversary this year. As part of our celebration, we are continuing to feature members of our team and unique aspects of our process throughout the year. 

A critical aspect of creating custom furniture is ensuring that it has been engineered correctly. It is important that each piece is carefully considered in the design process to both provide the customer’s desired look, and to hold up to our lifetime warranty. That’s where our Design Engineer comes in. Marlin recently moved into this role after being a Craftsperson on our Case Team for many years. 

Marlin joined us in 2016 as a Shop Apprentice and grew to be a talented Craftsperson on our Case Team, building many custom case projects. Marlin’s curious mind was constantly thinking of ways to make the process better and improve information flow. In addition to building beautiful furniture, Marlin expanded into a design support role over the last couple of years. Seeing the benefits this provided to our team, we realized that he was ideally suited for an expanded role as Design Engineer.

A big part of his day is to create CAD drawings to help our salespeople work with customers on their custom pieces. “This can vary from making a table slightly longer to a creating a completely custom piece,” Marlin says. “This process helps the customer get exactly what they want. I then create more detailed drawings and cut lists for builders to build those pieces."

“The part I enjoy most about my job is the problem solving that comes up with new designs and working with others to find solutions,” Marlin continues. “This often includes balancing aesthetics, functionality, the cost and efficiency of the building processes, the machine capabilities of our shop, and the limitations of the materials we work with. It’s a challenge to come up with a perfect answer, but we try our best to consider all these things when making decisions.”

Marlin also leads the efforts in updating product standards. As you might imagine with a 40-year old company, some of our product designs have been around for quite some time, while others are new. He reviews the details of all product lines to make sure they are consistent, and that older items are updated to meet our current design standards.

After all his years in the shop, Marlin notes, “I think people would be surprised to know how much effort we put into our lumber selection. We have very high standards, so builders will spend a considerable amount of time looking for the right boards. Matching color and grain, avoiding knots and defects, and taking into consideration sap lines and continuous grain across different parts of a furniture piece can be very difficult. At times builders have to look though every board we have on hand to find the right combination for a piece.”

Thanks Marlin for your thoughtful approach, detailed eye and significant contributions to The Joinery over the years!

Creating custom furniture designed and handcrafted to meet our customers specific needs is one of the things that sets The Joinery apart. Our sales and design team work with the customer to understand the key elements, and we create drawings to make sure the design and specifications meet customer needs. Then we turn it over to our craftspeople to make the piece come to life.

One recent custom piece was a Western Walnut Maud Credenza, built by Tenzin for a customer in Washington. The customer was looking for a beautiful yet elegant storage piece to fit a specific space in their living room. They loved the look of theMaud Credenza but needed additional storage and custom dimensions. As we worked thru the design, we created a custom drawing for approval. 

The customer was excited to hear that Tenzin would be building their piece, as they had seen Tenzin’s work featured on our Instagram page and loved the artistry Tenzin brings with his lumber selection and layout.

When the piece was delivered to their home in Washington, the customer was excited to see it in their space. “It’s just an incredible piece and a wonderful addition to our house. The craftsmanship is amazing and the wood is unbelievable….. I love the design of the original Maud Credenza, but we are so happy with the modifications – it just works perfectly in our space.”

We are grateful to the customer for sharing these photos and comments with our team. Customers often do this, which is exciting for our entire team to see. After all of the design work, communication back and forth, and the process of building the furniture as it moves through our Shop, it is rewarding to see the pieces “in the wild,” as one of our craftspeople puts it.

We now have a regular feature in our monthly company meetings called “Pieces in the Wild,” where we share photos that customers have provided and tell the story of individual pieces with our entire team.

To share your pictures of your Joinery furniture "in the wild" please email them here. 

We are excited to once again offer our Joinery Oil for sale through our new partnership with Heritage Natural Finishes, an Oregon based woman-owned company. Like many businesses over the last couple of years, we have worked through numerous supply chain challenges that limited our ability to offer our oil for sale. Our newest blend is easy to apply and includes a mixture of beeswax and tung, linseeed, and orange oils. It is available for sale in 4 oz, Quart or Gallon sizes online here or in our showrooms. Contact us  here for information on in-store pricing.