From Our Customers
"The piece is beautiful. It is the new highlight of the room. The lines are beautiful, especially the Joinery (shaker style) kick. The Western Walnut wood is extraordinary."
Depending on hardwood species and construction, your furniture from The Joinery may be affected by light, temperatures and humidity differently. Over the first few months, as the oil finish cures and the wood matures, we suggest periodically moving items sitting on the wood surface so the patina develops evenly.
We provide our customers with a brief guide to the care and maintenance of our furniture. It includes helpful advice about:
- First-year ownership
- How to steam out dents
- Metal maintenance
- Working with our finishing oils
- Adjusting doors
- Leveling cabinets
- Assembling beds
Our Portland showrooms sell furniture care products such as our Joinery Furniture Oil, Feed-N-Wax, and repair kits. If you are not in the Portland area please call our showroom for help locating furniture maintenance and repair products near you.
Below you will also find a library of videos that The Joinery has developed to help you assemble and maintain your beautiful hardwood furniture for many years to come. If after watching the videos you still have questions or would like to request a copy of our maintenance brochure, please feel free to contact us at [email protected] call us at 800.259.6762.
Furniture Service plan & repair services
The Joinery now offers an annual Furniture Service Plan as well for your Joinery pieces if you are in the Portland, OR area , performed in your home by the same expert team that originally finished your furniture. As part of the service, our team will perform the following once per year. To learn more about this plan click here.
Our team is usually able to do more indepth repair work, including scratches, dents, or stain removal at our woodshop, we are currently on hold for taking on repairs. Due to the coronavirus, this spring we began reopening our woodshop back up after being closed for over a month, in very small steps coupled with enhanced safety measures. This has meant a slowdown in our capacity and a backlog of orders we are working hard to catch up on.
While we work through this backlog, we are temporarily pausing repair work. If you would like to be contact when we start doing repair work again please click here.